Privacy Policy

1. Scope and Applicability

This Privacy Policy describes how Vet.AI Assistant ("we", "us", "our") collects, uses, and discloses personal information when you use our service. We operate in Canada and comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial legislation where applicable.

2. Information We Collect

We may collect:

• Account information: name, email address, date of birth (as provided at sign-up)
• Pet health information: pet details, symptoms, consultation history, and related data you enter
• Usage data: how you use the service (e.g., features used, frequency) for improving the product
• Technical data: device and browser information, IP address, as needed for security and operation

We will refine our practices and disclosures with legal counsel regarding what data we can use for analytics, AI training (if any), and marketing.

3. How We Use Your Information

We use your information to:

• Provide and operate the Service (e.g., AI consultations, health records)
• Create and manage your account and authenticate you
• Communicate with you about your account and the Service
• Send marketing or product updates only if you have opted in (e.g., at sign-up)
• Improve the Service, security, and compliance with law

4. Consent and Opt-In

By signing up and checking the relevant boxes, you consent to our collection and use of your information as described in this policy. You may withdraw consent for marketing communications at any time (e.g., unsubscribe link in emails). Withdrawing consent for essential processing may limit your ability to use the Service.

5. Disclosure and Sharing

We may share your information with service providers who assist in operating the Service (e.g., hosting, analytics), under agreements that protect your information. We do not sell your personal information. We may disclose information where required by law or to protect our rights and safety.

6. Retention and Security

We retain your information for as long as your account is active or as needed to provide the Service and comply with legal obligations. We use reasonable technical and organizational measures to protect your data; no system is completely secure.

7. Your Rights (Canada)

Depending on your province, you may have the right to access, correct, or delete your personal information, and to withdraw consent. Contact us to exercise these rights. You may also have the right to complain to a privacy commissioner.

8. Changes and Contact

We may update this Privacy Policy from time to time; the "Last updated" date will be revised. Continued use after changes constitutes acceptance. For privacy-related questions or requests, contact us using the contact information provided on the Vet.AI Assistant website or in the application.